Are you a problem-solver with a passion for technology and helping others succeed? We're looking for a
Technical Support Engineer
to join our growing team In this role, you'll play a key part in ensuring our clients and internal teams receive timely, expert technical support to keep their systems running smoothly.
As a Technical Support Engineer, you'll be responsible for diagnosing and resolving software, hardware, and network issues. You'll provide remote and on-site support, manage service tickets, and deliver technical guidance to both technical and non-technical users. You'll work closely with product and engineering teams to escalate complex cases, document solutions, and contribute to the continuous improvement of our support processes.
Your role is not just about fixing problems—it's about creating reliable, efficient solutions that enhance user experience and build trust with every interaction.
What We're Looking For:
* 2+ years of experience in technical support, IT engineering, or a related role
* Strong knowledge of Windows, macOS, and common enterprise software
* Familiarity with networking, system configurations, and diagnostic tools
* Excellent troubleshooting, analytical, and communication skills
* A proactive, customer-focused mindset and the ability to work independently or in a team
Why Join Us:
* Flexible work arrangements, including remote opportunities
* A collaborative, innovative, and supportive work culture
* Ongoing professional development and opportunities for career growth
* Competitive compensation and comprehensive benefits package
* The chance to make a real impact by solving challenges and improving technology for users every day
If you're ready to
combine your technical expertise with your passion for helping people
, we'd love to hear from you
* Apply now or reach out directly to learn more.