Role ResponsibilitiesDevelop improvements to existing processes to deliver improved business performance and effectivenessAnalyse baseline data on operational performance; identify opportunities for improvements and demonstrate benefitsBuild and maintain effective relationships with project stakeholders, influencing them to achieve the desired outcome and create the necessary level of commitment to the success of the projectComplete business diagnostic analysis to document business models in relation to service, process, people, inputs, technology etc.Conduct business improvement reviews by partnering with leaders, process owners and project teams to identify strategically relevant improvement opportunities and convert those opportunities into successfully completed projects using Lean Six Sigma methods and toolsPrepare and facilitate workshops ,collate outputs and progress relevant issues appropriatelyExperience in Process Mapping using ARIS by following the required BPM practices to create Process Maps.Expert in assessment of processExperienced in creating Process catalogueExpert in creating AS-IS & TO-BE process models.Expert in performing SIPOC analysisShould be able to gather and analyse business metrics in order to estimate potential business benefits.Experience in implementing BPM, RPA and ECM.Experience as Business Analyst in Digital technologies such as mobile and customer facing channels.Work with colleagues & cross-functional teams in an Agile environment to produce and own business user requirements, functional specifications and business casesSupport the end-to-end digital process, from design through to development, testing and implementation, ensuring that digital deliverables meet business requirements and are fit for purpose.Ability to process and interpret complex data with a high level of numerical literacyKey RequirementsMust have:8-10 years of Banking and Financial services change experience, overall experience of over 10 years+Advanced experience of process modelling with tools such as ARIS, Blueworks and MS VisioExperience in implementing BPM/RPAAdvanced Excel knowledgeDesirable - Experience of working with Lean methodologies, lean qualification desirableStrong written and verbal communication skills, including facilitation