Main ResponsibilitiesGreet guests in a polite and friendly mannerTo anticipate guest's needs and ensure that service is exceptionalWork with the Front Office team to complete the tasks for the dayHandle any guest's concerns or complaints in a professional mannerAssist other departments wherever necessary and maintain good working relationshipsThe shifts will include weekend work. This is a full time permanent roleThe Ideal Candidate For This PositionA minimum of 1 years previous Hotel Reception experiencePrevious Hotsoft knowledge is desirableCommitment to delivering high levels of customer serviceProfessional demeanour and excellent grooming standardsProfessional telephone mannerExcellent communication skillsBe able to cope well under pressureSkillsHotel reception Customer Focus TeamworkBenefitsGym membership Free parking Meal on duty