Join to apply for the Operations Learning Manager role at AXA Partners
1 day ago Be among the first 25 applicants
Join to apply for the Operations Learning Manager role at AXA Partners
Get AI-powered advice on this job and more exclusive features.
Position Title: Operations Learning Manager
Department: Operations Customer and Employee Journey
Location: Finland, Sweden, France, Ireland
As the Operations Learning Manager, you'll play a pivotal role in shaping the skills of our team, ensuring they’re equipped to deliver first-class service to our customers and partners. Join us in a dynamic environment where your expertise will transform operations through innovative learning strategies.
What You’ll Be Doing
In this exciting position, you'll lead a global team dedicated to designing and implementing an exceptional Operations Learning Strategy. Your key responsibilities include:
* Strategy, Design, Execution, and Compliance:
o Develop and implement a cutting-edge learning strategy that aligns with AXA Partners' goals and adapts to our evolving organization.
o Articulate and communicate the learning roadmap, providing regular updates on progress and performance.
o Ensure top-notch training from onboarding to upskilling and reskilling, covering both technical systems and operational soft skills.
o Oversee the standardization and compliance of learning materials across regions.
o Ensure timely completion of compliance and regulatory training.
* Leadership & Stakeholder Management:
o Manage and develop a global team of Learning Specialists, fostering exceptional learning experiences using innovative digital tools.
o Conduct regular meetings to provide updates, developmental opportunities, and recognition of achievements.
o Build strong relationships with stakeholders across the organization to enhance workforce learning capabilities.
o Lead initiatives that drive a customer-centric culture within our operations.
* Strategic Foresight:
o Stay updated with innovative learning capabilities and market best practices to implement forward-thinking programs.
o Identify learning needs within Operations through continuous analysis, ensuring competency requirements are met.
* Cultivate Continuous Improvement and Learning Culture:
o Promote a culture of continuous improvement by guiding teams toward effective digital learning solutions.
o Support operational leaders with learning recommendations that drive excellence.
* Participate in Global Projects:
o Represent the Operations Learning team in global initiatives to equip our workforce with essential learning journeys.
What You’ll Bring
* To thrive in this role, you’ll need a mix of leadership skills and a passion for learning:
o Experience: Several years in leading teams, preferably in an international matrix organization.
o Leadership Skills: Excellent people management abilities, with a focus on change management and fostering a collaborative environment.
o Business Acumen: Strong ability to set strategies and translate them into actionable solutions that deliver tangible results.
o Learning Development Expertise: Proven experience in learning development and transformation management within operations, ideally in a data- or tech-driven context.
o Analytical Mindset: Strong analytical skills with an interest in new technologies and innovative learning methods.
o Communication Skills: Excellent presentation and facilitation skills, with the ability to influence stakeholders at various levels.
o Problem-Solving Attitude: A curious, positive mindset with a focus on customer-centric solutions and a proactive approach to challenges.
o Organizational Skills: Ability to work independently, manage multiple priorities, and thrive in a fast-paced environment.
Join us and become a driving force behind our commitment to operational excellence and continuous learning! If you’re excited about the opportunity to shape the future of our workforce, we want to hear from you.
To apply, click on the ‘apply for this job’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics.
Who We Are
We’re AXA Partners, experts at designing and delivering assistance solutions and specialised insurance, credit, and lifestyle protection - with and for our partners worldwide. What sets us apart? The expertise and passion of our 8,500+ people, and a strong network of over 55,000 professionals all over the world. Powered by them and our sector-leading technology, we continuously evolve, adapt and thrive - offering solutions and services that make sure we’re always at people’s side, no matter what. Helping others is our passion. Combining the best digital technology with our warm, human touch, we’re always looking at new ways to offer seamless and reassuring experiences when it really matters.
Join a company that helps protect the forests! At AXA Partners, we plant a tree for every new recruit (with a permanent contract)
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Human Resources
* Industries
Insurance
Referrals increase your chances of interviewing at AXA Partners by 2x
Sign in to set job alerts for “Learning Manager” roles.
Manager, Technical Training (Manufacturing)
Limerick, County Limerick, Ireland 1 week ago
Limerick, County Limerick, Ireland 4 days ago
Functional Trainer / Instructional Designer
Limerick, County Limerick, Ireland 1 week ago
Limerick, County Limerick, Ireland 4 days ago
Limerick, County Limerick, Ireland 1 month ago
Limerick, County Limerick, Ireland 1 week ago
Limerick, County Limerick, Ireland 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr