About the Role:
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We are seeking a skilled and friendly Front Desk Associate to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our guests.
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Your Responsibilities:
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* Greet and welcome guests as they arrive at the hotel
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* Register guests and process their payments
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* Respond to any inquiries guests may have about in-house facilities and local tourist information
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* Ensure the security of room keys
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* Update all guest information in the computer system
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* Take and confirm reservations for guests
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What We're Looking For:
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We require an individual who is able to work independently and take initiative, with excellent communication skills and the ability to remain calm under pressure. Experience in a 3-4 star hotel environment is desired but not essential.
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The Benefits:
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In addition to a competitive salary, we offer a range of benefits including free employee meals on duty, discounts on food and beverage, and access to exclusive employee rates on rooms. We also provide opportunities for professional development through our Dalata Academy programs.
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About Us:
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We are a leading hospitality group with hotels across Ireland, the UK, Germany, and the Netherlands. Our vision is to deliver exceptional experiences for our guests, while also providing opportunities for growth and development for our employees.
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