Organizational Background Information
Opening for Hillebrand Gori Ireland LTD
Role Title: Commercial Manager
Business Unit: DHL Global Forwarding
Location: Dublin
Scope of Role
To lead and manage the Commercial Department ensuring that targets in relation to service procurement, quality, pricing and productivity are met at all times.
Supporting the Head of Ocean Freight in all aspects of their role and providing cover when necessary.
Reports to
Head of Ocean Freight Hillebrand Gori Ireland
General Responsibilities
Key Accountabilities
Supplier and Carrier Management
Identify new suppliers applying governance over the
Manage SRM
Manage existing suppliers and carriers through meetings / KPI's / correcting issues / ensure resource is available • Run tenders / negotiations
Produce / manage agreements (SLA's) / contracts
Ensure internal pricing systems are up to date including monthly audit checks
Look for and implement cost savings Pricing
Suggest / Implement pricing policy • Ensure pricing team are following policy
Ensure internal pricing systems are up to date including monthly audit checks General
Review team/departmental procedures.
Suggest changes to provide positive improvements • Ensure a 'best in class' service is offered at all times
Identify resource requirements in order to achieve agreed service standards
Drive performance by training and coaching staff as required within own areas of responsibility
Promote efficiency and profitability by encouraging and facilitating a climate of best practice and quality throughout the department
Translate agreed objectives and priorities into clear plans for self and others
Provide and effectively communicate direction and purpose for the teams using a variety of methods including team briefings/meetings Actively promote and maintain Group culture, style and standards within the company
Interact with central buying (EO – Beaune Team)
Client Development – external visits • Visits to other Hillebrand Gori offices
Ensure operational compliance to all revenue and international trade legislative requirements, and all requirements under data protection legislation in addition to all company policies and procedures (H&S, Quality, Environmental, HR, etc), and work in a manner that supports the Company environment programme
Additional Responsibilities: The above duties are not an exhaustive list.
The jobholder may be required to undertake additional duties as the needs of the business dictate.
Managerial Responsibilities
Review processes / Suggest / make changes / improvements
Personnel Management – holidays / sick days
Development – goal setting / performance reviews / guidance and training
Key Contacts
Internal Staff (Globally)
Industry Network
Suppliers/Carriers
Personal Skills
Advanced communication skills and styles
A willingness to question the tradition to find a better way
A genuine commitment to service delivery
Excellent verbal and written English
Good computer skills including Outlook, Word, Excel & Power point
Professional Experience / Skills
Experience in leading teams through change
Experience in managing and developing people
Demonstrable experience in using various motivational techniques
Excellent planning and organisational skills
Proven analytical and troubleshooting skills
Skills / Qualifications
Expected Qualifications: Good standard of general education
The above statements are intended to describe the general nature and level of work performed by people assigned to this role.
They are not intended to be construed as an exhaustive list of all job duties performed.
The Company reserves the right to revise or amend duties at any time.
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