Senior Technical Services Professional
This is an exciting opportunity to join our team as a senior technical services professional and play a key role in delivering exceptional technical support to our global clients.
About the Role:
* Provide expert-level technical assistance to end users, resolving complex software, hardware, and networking issues.
* Develop and implement proactive solutions to minimize recurring issues and enhance overall system reliability.
What We're Looking For:
* Bachelor's degree in Computer Science or related field, or relevant industry certifications.
* At least 5 years of experience in a similar technical support role.
* Strong knowledge of desktop support technologies, including Microsoft Windows, macOS, and Active Directory.
* Experience working in a cloud environment, such as AWS or Azure.
Why You'll Love This Role:
* Opportunity to work with a talented team of technical professionals.
* Chance to develop your skills and advance your career.