Search Operation Quality Assurance About Us: TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles New York London Paris Berlin Dubai Singapore Jakarta Seoul and Tokyo.
Overview
TikTok’s Trust & Safety team is committed to keeping our online community safe. The Search Operation - Model Data team provides training and testing data for TikTok's search models to help improve search results and optimize search rankings. The platform and tools project aims to build and optimize platform tools to support the efficiency, onlineization of search annotation evaluation, and other related activities, with experience in platform operation.
Responsibilities
1. Quality inspection of labeled data on time and ensure the quality.
2. Localize labeling guidelines, support guideline training, and align guideline updates.
3. Conduct calibration meetings with the labeling team in the appeal process: analyze different cases, record and evaluate performance, and offer solutions and suggestions to improve accuracy and alignment.
4. Work closely with R&D (Research and Development) and PM (Product Manager) to provide feedback on data quality.
Qualifications
1. Bachelor0s degree or above.
2. Excellent language skills (Vietnamese & English). Overseas working/training is a plus.
3. Understanding of search engines; familiar with social media platforms.
4. Deep understanding of local culture and Internet usage habits of local users.
5. Strong ability to learn and understand new concepts.
6. Familiar with common office software; labeling experience is preferred.
Trust & Safety is committed to the wellbeing of all our employees. Our promise is to provide comprehensive and evidence-based programs to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe wellbeing is a relationship and that everyone has a part to play, so we work in collaboration across our functions to ensure a person-centered, innovative, and integrated approach.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. We are passionate about this and hope you are too.
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