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Key account manager

Dublin
Mitie
Key account manager
Posted: 18 June
The role
About Mitie
Mitie Ireland is a leading facilities management, consultancy and professional services company. We offer a range of specialist services including technical services, security, cleaning, industrial cleaning, energy and sustainability, and professional consultancy. Our breadth and depth of services and expertise means that we can help to increase efficiencies, reduce costs, increase sustainability, and improve performance for our clients.
Role
Clearwater Compliance (Part of Marlowe Environmental Services) is seeking a motivated and results-oriented Key Account Manager based in the Republic of Ireland to drive business growth and expand our customer base in the Dublin Region. In this role, you will be responsible for promoting our comprehensive range of services to both new and existing clients. You will effectively manage client relationships and contracts while striving to achieve individual and team sales targets.
Key Responsibilities

Manage and develop customer relationships to ensure safe, efficient, and compliant delivery of water services
Identify and develop sales opportunities across existing accounts and new prospects
Proactively manage customer accounts to maintain compliance, profitability, and service excellence
Prepare and deliver quotations in line with company and industry standards using CRM systems
Conduct regular client review meetings, contract audits, and manage renewals effectively
Drive new business activity by managing a strong and accurate sales pipeline
Identify and maximise referral, upsell, and cross-sell opportunities within your client base
Promote the full portfolio of services to ensure customers remain compliant and informed
Lead and support tenders and PQQ submissions, ensuring timely and high-quality delivery
Work collaboratively with internal teams to ensure seamless service delivery
Provide accurate reporting on pipeline, account activity, and performance metrics
Carry out technical site visits where required, ensuring delivery aligns with contractual agreements

About You

Proven experience in account management, sales, or business development (ideally within water services or compliance-based industries)
Strong understanding of Health & Safety regulations and industry standards
Experience using CRM systems to manage pipelines, reporting, and customer data
Excellent communication and relationship-building skills
Ability to manage multiple accounts while identifying and closing new opportunities
Strong commercial awareness and ability to ensure contracts are both compliant and profitable

Benefits include

Annual leave purchase scheme (buy up to 5 extra days of annual leave per year)
Branded commercial vehicle and fuel card
Free virtual GP service
Access to our Employee Assistance Programme (EAP)
Mi Recognition
Talent Referral Scheme
Long service awardsMi Deals (Fantastic savings at high street stores)
Bike2Work Scheme
Learning & development (access to 200 courses on our L&D platform)

Mitie is an equal opportunity employer
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