We have an exciting opportunity for you to join our Customs Clearance team as a Clearance Broker.
Who we are
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories.
We work every moment to deliver the most important package of someone's day.
Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers.
530,000 team members strong, we are as diverse as the world we serve.
We love what we do, and we do it well.
Our reach is big, and so are our dreams.
Join us and let's write our next chapter together.
What you will be doing
Reviewing shipments data to understand the exact customer and regulatory requirements and checking the accuracy and completeness of documentation supplied
Using in-house systems to create accurate and legally compliant clearance declarations
Contacting customers or government agencies to clarify information when needed
Resolving routine customer and customs disputes
Building effective relationships with our customers and helping them to choose the best-suited clearance services
Working within tight time frames in a busy office environment
What do you bring with you
Good team-working skills with experience of contributing to team performance in a busy office environment
Experience or working knowledge of key clearance related principles, Import/Export processes and regulatory requirements, CHIEF entries and commercial flights processing is desired
Customer focused with excellent communication skills
Attention to detail and the ability to make sound numerical decisions within tight time deadlines
Good analytical and problem-solving skills
Good Microsoft Office and PC skills
What do we offer
Attractive compensation package
Training to get you started and on-the-job learning opportunities
Extensive learning resources to further develop your skills and knowledge
Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
Employee Assistance Program for you and your family in difficult life situations
Employee reduced-rate shipping
Great career opportunities
FedEx is one of the world's most admired companies and trusted brands year after year
Diversity & Inclusion is more than the workplace.
It's the cultures we celebrate, the dreams we inspire, and creating a global community where everyone is accepted.
At FedEx, diversity and inclusion happens because we do it together.
FedEx is an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all.
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