Directorate Support Manager – Beaumont Hospital
Role Overview: The Clinical Support Manager is a key role in managing and developing the day to day function of the clinical support staff in the Directorate. The post holder will work on behalf of the Business Manager and the Directorate Management Team as required.
Reports to: Laboratory Business Manager or other nominated Manager
Salary: Appointment will be made on the Grade VI Scale (€57,325 - €65,363 LSI1 €67,695, LSI2 €70,034) in line with Government pay policy.
Post Status: Permanent
Department: Pathology
Location: Beaumont Hospital & affiliated sites
Hours of Work: Full-Time, 35 hours per week
Closing Date: 12 Noon on 30/10/2025
Responsibilities
Management of staff training, development, performance, etc.
Staff recruitment, contracts, increments, monitoring and disciplinary intervention.
Effective communication with clinical support staff, directorate management team and corporate services.
Change management including review and optimisation of work practices in conjunction with staff.
Data management including auditing, data quality management, and management information preparation and interpretation.
Awareness of the directorate KPIs, goals and objectives and working with the directorate management team to achieve them.
Identification and management of risks including escalation where necessary.
Support and participation in directorate projects; take on a project management role where appropriate.
Waiting list management of Clinical Immunology.
Compliance with the requirements of ISO15189 and the quality system implemented in the Directorate.
Positive engagement with all stakeholders.
Qualifications and Experience
Mandatory: Professional qualifications, experience as a Clerical Officer in the HSE, TUSLA, other statutory health agencies, or a body providing services on behalf of the HSE under Section 38 of the Health Act 2004.
Instructional criteria: Obtain a pass (Grade D) in at least five subjects from the approved list of the Department of Education Leaving Certificate Examination, including Mathematics and English or Irish; candidates should have at least Grade C at higher level in three subjects.
Alternative qualifications: Hold a comparable and relevant third level qualification of at least level 6 on the National Qualifications Framework.
Additional desirable qualifications: Diploma or third level qualification in health care management or other relevant area; experience in a patient-facing role.
Development and Personal Skills
Willingness to undertake training and development as identified to progress personal and professional growth.
Special knowledge of preparing, developing and interpreting management information, awareness of key policies and procedures, Health and Safety, HR guidance and governance.
Behaviours: Negotiation, influencing, diplomacy, effective team leadership, ability to work flexibly, resilience under pressure, fairness, honesty, consistency.
Analytical skills, literacy and numeracy; ability to analyse complex data, formulate reports, IT competency.
Experience
Awareness of hospital strategy and HSE transformation agenda.
Knowledge of key external policies and standards (HIQA).
Involvement with scheduled care.
Application Information
The Hospital reserves the right to close the competition early if a substantial number of applications are received.
Applicants will be assessed on how well they satisfy the selection criteria.
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