11-Month PAYE Contract | €49,000 | Hybrid - Dublin City (2-3 days onsite)We're hiring a customer-focused Technical Support Engineer to join a high-performing enterprise support team working across user experience, technical service management and employee experience environments.You'll be handling complex cases for high-touch, demanding customers - so strong communication skills and technical confidence are essential.The OfferAnnual Salary up to €49,000 doe11-month PAYE contract - Paid weekly via Principle HRHybrid working - 2 to 3 days onsite in Dublin CityMust-Have SkillsStrong customer handling experience (enterprise or high-touch clients preferred)Experience working in ITSM / ITIL / CMDB environmentsDatabase experience - MySQL preferredExperience using debugging or log analysis tools (e.g. Splunk or similar)Practical exposure to AI tools, automation, chatbots, AI search, or workflow optimisationWe're not looking for an AI expert - just someone curious and comfortable working in modern, AI-enhanced environments.Nice to HaveExposure to mobile application supportAny experience with enterprise workflow platformsNext Steps...If you're technically strong, customer-focused, and ready to work in a fast-paced enterprise support environment, apply now for immediate consideration.
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