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Sales account manager

Russell Tobin
Sales account manager
Posted: 9 January
Offer description

Job Title: Account Manager - Sales (Business Messaging Sales Specialist)Location: Dublin (4 days a week onsite)Contract duration: 3+ Months (Possibility of extension)Working hours: 40 hours per weekOverview:Client is looking for an exceptional individual to drive Business Messaging growth across our priority WhatsApp markets in EMEA as a Business Messaging Sales Specialist. With a proven understanding of Client's Business Messaging solutions and EMEA's messaging landscape, this role is responsible for partnering with our Mid-Market Sales team to provide the right Messaging solutions based on our key clients' business needs and drive execution through collaborating with internal cross-functional teams and external partners. The candidate will possess proven skills around Product Sales, Solutioning, and Customer Success, and can effectively influence and communicate with stakeholders across all levels.Success in this position requires experience in enterprise sales and bringing complex products to market, driving and measuring customer success and data and analytical skills that allow the individual to provide best-in-class data-driven consultative sales solutions.Responsibilities:Act as a Business Messaging product & insights expert, in partnership with Mid-Market Account Manager, to develop a comprehensive understanding of clients' business objectives and customer journey, co-lead sales pitches and devise solutions based on in-depth solution knowledge of Client's Business Messaging offerings. Leverage platform capabilities, as well as partners as relevant, to build solutions.Collaborate with Client account teams to build relationships and trust with client stakeholders across business, technical, customer experience, marketing, and other relevant stakeholders, to gain mindshare on Client Business Messaging in driving business results.Develop and present compelling value propositions, business cases, along with commercial structure, for clients to drive measurable outcomes.Demonstrate thought leadership and develop strategic client plans to drive growth against goals, including by reviewing forecasts, assessing and mitigating risks, and removing blockers.Actively seek client feedback (both formal and informal) and understand the drivers of satisfaction and/or dissatisfaction. Effectively communicate the feedback internally to identify feature gaps and improvement opportunities.Minimum Qualifications:At least 7+ years of enterprise sales and business experienceAnalytical and problem-solving experience with large-scale systems and proven experience to drive data-driven discussions and engage in complex product discussion.Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadershipPossess executive maturity, presence and experience in building trust with complex client stakeholders and articulating business value to key decision makersBachelor's degree or equivalent work experiencePreferred Qualifications:Industry knowledge and experience in Messaging spaceStrong problem solving and quantitative analytical skillsAbility to influence C-levels and build effective relationshipsKnowledge of the messaging landscape of EMEA is essential. Knowledge of digital media is a bonus.Ability to effectively prioritize and manage tasks within a fast-paced environment while maintaining strict attention to detailGoals driven, ability to transform traditional businesses to unlock incremental growth

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