Operations Manager Job Summary
Lead hotel staff in all areas of the property, coordinating daily operations and setting annual objectives.
About the Role:
* Coordinate hotel departments to achieve business goals.
* Maintain health and safety standards and HACCP protocols.
* Organise weekly meetings within departments and provide exceptional customer service.
Key Responsibilities:
* Coordinate teams to meet daily operational targets.
* Develop and implement strategies for business growth.
* Maintain a safe working environment.
* Manage relationships with stakeholders.
Requirements:
* Minimum 2 years' experience as a Senior Operations Manager or Hotel Manager.
* Excellent knowledge of hotel departments, particularly food/beverage and sales/events management.
* Strong organisational skills and ability to work in a team environment.
* Effective communication skills to lead teams.