Service Delivery Consultant
This role is perfect for a high-energy individual with a proven track record in strong stakeholder engagement, client relationship management, and recruitment expertise in the Marketing sector.
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About the Role
We are seeking a passionate and experienced Service Delivery Consultant to join our team in Dublin. This is an exciting opportunity to leverage your client management and recruitment skills while working with a global client base.
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Key Responsibilities:
* Maintain and build a robust candidate and client network through regular meetings and calls (60+ weekly).
* Deliver market insights and reporting across multiple verticals to inform client decisions.
* Represent the agency as a subject matter expert on recruitment practices and contracting processes.
* Act as a trusted advisor to both clients and candidates, providing support and guidance throughout the recruitment journey.
* Manage and onboard large-scale clients, including those using MSP and third-party systems.
* Advise clients on recruitment strategies tailored to current market trends.
* Conduct business development to acquire new clients and grow existing relationships through client meetings and market mapping.
* Manage the end-to-end recruitment cycle for permanent and contract positions within Marketing, Communications & Digital Marketing.
* Champion internal initiatives such as social events, DEI efforts, and brand ambassadorship.
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Key Requirements:
* 3+ years' experience in managing large-medium client accounts.
* Demonstrated experience working with international clients or talent pools, particularly in Australia or other English-speaking markets.
* Experience managing contracting desks and understanding MSP workflows.
* Proven success recruiting across Marketing, Digital, and Technology disciplines.
* Skilful in LinkedIn Recruiter, Salesforce CRM, Hubspot, Google Suite, and talent platforms.
* Experience with designing client collateral as well as client analysis & statistics.
* Strong communicator and presenter with the ability to engage clients and candidates at all levels.
* Proven ability to meet and exceed KPIs in a target-driven environment.
* Bachelor's degree in Marketing, Sales, Business, or related field.
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Benefits:
37.5 hours per week, requirement to be onsite 4 days per week, applicants must have full working authorisation for Ireland.