Job Title: Sales Excellence Professional
We are seeking an experienced Sales Executive to join our e-commerce team. As a key member of our sales team, you will be responsible for driving online sales growth by actively engaging with customers and converting inquiries into successful sales.
About the Role:
* Drive sales revenue by consistently meeting or exceeding sales targets.
* Identify opportunities to upsell and add-on products to maximize revenue.
* Conduct market research to explore new business opportunities and stay up-to-date with emerging trends and products.
Key Responsibilities:
* Manage customer interactions, process orders, and maintain accurate records.
* Provide exceptional customer service via phone, email, or webchat.
* Resolve customer complaints and escalate issues as necessary.
* Collaborate with logistics teams to ensure timely order fulfillment and delivery.
Requirements:
* A minimum of two years' experience in sales.
* Strong understanding of selling in a digital environment.
* A track record of continuous improvement within a similar role.
* Furniture industry knowledge is beneficial but not essential.
* Demonstrated ability to achieve sales targets in previous roles.
* Excellent IT skills and strong communication abilities.
* Able to work independently, think critically, and demonstrate strong motivational skills.
Benefits:
* Fun and dynamic work environment.
* Culture of career development and internal promotions.
* Generous employee discounts.
* Pension scheme.
* Bonus scheme.
* Educational support program.
* Discounted corporate health care rates.
* Employee assistance program.
This role involves close collaboration with our marketing team to provide insights and recommendations for improving sales strategies. If you have a talent for sales, a strong customer focus, and a desire to drive sales growth, we encourage you to apply.