This is an exciting opportunity for a skilled and motivated Field Service Engineer to join a leading provider of high-tech medical diagnostics equipment. In this role, you'll play a vital part in supporting life-saving technologies that directly improve patient outcomes across Ireland.You'll work with cutting-edge systems in clinical laboratories, applying your technical expertise to troubleshoot, maintain, and optimise equipment performance. You'll also enjoy a supportive and inclusive culture that values innovation, personal growth, and genuine connection all while making a real-world impact in healthcare.Responsibilities * Deliver on-site technical support for complex electro-mechanical and fluidic diagnostic systems in hospitals. * Perform preventative and corrective maintenance, system upgrades, and repairs to minimise downtime. * Respond to technical issues and resolve faults effectively from component-level troubleshooting to full system diagnostics. * Provide technical training and support to customers, helping them get the most out of their systems. * Collaborate with internal teams to ensure customer needs are met and exceeded. * Maintain accurate documentation and comply with all regulatory, quality, and safety requirements. * Analyse service data and contribute to continuous improvement of service delivery and product performance.Person Specification * A degree or diploma in Electrical, Mechanical, Biomedical Engineering, or a related field or equivalent hands-on experience. * Proven experience in a field service or technical support role, ideally working with high-value capital equipment. * Strong diagnostic, troubleshooting, and problem-solving skills with mechanical/electronic systems. * Excellent communication and interpersonal skills, with the ability to build rapport with a wide range of customers. * Self-motivated, organised, and comfortable working independently in a field-based environment. * A continuous learner with a proactive attitude towards innovation and improvement. * Full, clean driving licence and willingness to travel throughout the Leinster region. * Fluent English speaker (verbal and written).Package * Salary dependant on experience * €13,200 car allowance * Annual Bonus: 12% on target * Contributory Pension Scheme (you may invest 3, 4 or 5% of your salary and they will double your contribution) * Lunch allowance daily (during field trips) * Flexible benefits plans * 25 days' holidays + Bank Holidays * Opportunity to buy company shares at a 20% discounted rate