At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
Job Description
Job Title: Technical Product Manager
Duration: 12 month Fixed term Contract
Location: Arklow Office
Key Responsibilities
Platform Administration:
* Manage user roles, permissions, and organisational hierarchies within the Estate Management Portals
* Provision sub-organisations and maintain access control protocols
Terminal Lifecycle Management:
* Oversee the full lifecycle of software releases and configurations within the terminal management system
* Ensuring seamless deployment and integration of new features and updates
* Manage and optimise existing software configurations, driving continuous improvement and maintaining system stability across operational environments
* Onboard new terminals and manage physical and logical device records
* Enable and manage parameters related to third-party applications and value-added services
API Operations:
* Monitor API usage and performance
* Handle token refreshes, authentication errors, and versioning
* Support secure API interactions for merchant, store, and device management
* Handling API errors and investigating root causes to implement effective resolutions and working with relevant tech teams
Integration Support:
* Collaborate with technical teams to support integration with EU Systems
* Ensure compliance with interface specifications and operational protocols
Documentation & Reporting:
* Maintain accurate records of system changes, configurations, and support activities
* Contribute to user guides and operational documentation
* Collaborate with the compliance team to ensure all software components and system configurations meet regulatory and internal compliance requirements
Required Skills & Experience:
* Familiarity with Android POS hardware and software environments
* Understanding of API architecture and integration workflows
* Experience with user access management and portal configuration
* Strong troubleshooting and problem-solving skills
* Excellent communication and documentation abilities
The role offers a hybrid / flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
This position is not eligible for visa sponsorship.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits
We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.
Posting may be closed earlier due to high volume of applicants.
Referrals increase your chances of interviewing at Elavon Europe by 2x
Get notified about new Technical Product Manager jobs in Arklow, County Wicklow, Ireland.
#J-18808-Ljbffr