About the job
A global organisation is seeking a
Quality Analyst
to join its Compensation Services QA team. The role focuses on ensuring the accuracy and quality of integrated HR, compensation, payroll, and timekeeping systems. This is a fast-paced environment involving cross-functional collaboration and involvement across multiple phases of the project lifecycle.
Key Responsibilities
* Analyse business requirements and existing processes to create clear user scenarios.
* Prepare and execute test scripts across QA project cycles (readiness, smoke/sanity tests, UAT, regression, entry/exit criteria).
* Work closely with cross-functional partners to ensure quality delivery of system releases.
* Participate in requirement reviews through to system deployment.
* Support efforts to reduce regression testing cycles with a focus on increasing automation.
* Manage tickets, test documentation, issue reproduction, and handoff to deployment teams.
Must-Have Experience
* 3+ years
relevant experience in QA, business analysis, or complex systems projects.
* Strong
Excel
skills.
* Experience analysing processes and breaking them into testable steps.
* Ability to create "what-if" scenarios and think from a user/customer perspective.
* Strong attention to detail and ability to work independently.
Highly Desirable Experience
* Experience with HR/Payroll systems such as:
* Workday
* ADP, PwC Payroll
* Timekeeping tools like Kronos / WFM
* Background in HR operations, employee support, or data administration.
* Exposure to integrated system deployments or major technology projects.
* Understanding of QA methodologies and best practices.
* Experience working with engineering teams and multinational stakeholder groups.
Key Attributes & Soft Skills
* Strong communication and interpersonal skills.
* Comfortable in a dynamic, high-volume environment.
* Able to manage ambiguity and adapt quickly.
* Ability to drive urgency, escalate appropriately, and collaborate across teams.
* Excellent problem-solving capabilities.