Business Systems Analyst (Salesforce)
Type: Contract
Category: Technology
Salary: €100,000
We are seeking a highly skilled Business Systems Analyst to join our team in Dublin. This is a contract role with a hybrid work model.
The ideal candidate will have experience as a Business Systems Analyst or similar role and be proficient in Salesforce. They will partner with teams across Sales, Marketing, and more to improve business processes via Salesforce.
Responsibilities:
- Partner with cross-functional teams to identify and implement process improvements using Salesforce.
- Translate business needs into clear user stories and technical specifications.
- Customize and configure Salesforce objects, fields, dashboards, validation rules, etc.
- Provide user support, troubleshoot issues, and create training materials.
- Maintain data quality and ensure smooth integrations with other systems.
- Stay up-to-date with Salesforce best practices and recommend improvements.
Requirements:
- Salesforce Administrator Certification
- Experience as a Business Systems Analyst or similar role
- Strong problem-solving and analytical skills
- Excellent communication and documentation abilities
- Understanding of SDLC and Agile methodologies
- Ability to work independently and in cross-functional teams