Your career at Deutsche Börse Group
Field of activity
Reporting into the Head of KYC & Onboarding Team, you will support the daily activity of relationship managers with an understanding of all documentation that is used to set up a new customer and maintain existing ones.
Task/responsibilities
Perform thorough KYC reviews on Clearstream Fund Centre clients and ensure compliance with regulatory requirements
Ensure strict adherence to existing AML policies and perform thorough checks on clients with this regard
Oversee annual reviews in line with Clearstream Fund Centre risk rating and due diligence procedures
Collaborate with internal teams to ensure compliance with KYC and AML frameworks
Provide a document list to a customer requesting to open a new account
Verify completed customer document package for pre-check
Collect required documents for new customer or service change
After having reviewed and validated the collected documents, prepare the package for the customer onboarding approval process
Manage customers on a day-to-day basis and optimize customer processes
Support RM in respect to escalated customer queries and other customer-related administrative tasks
Ensure that prospects are turned into satisfied customers by migrating them quickly and efficiently
Qualifications/required skills
University degree in Economics, Business Administration, Finance, or another relevant subject
Good understanding of the financial services industry and especially the funds industry
Excellent communication skills, customer focus and service orientation
An understanding of banking products and processes in the funds industry
An understanding of Banking, Asset Managers and Global Custodians
Sensitivity towards cultural differences
Capacity to work independently, a curious state of mind, results-oriented
Languages: English, Knowledge of French & German would be an additional asset.
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