Role Description This is a great opportunity to be SMBC's product specialist for SAI360 GRC Application.
The SAI360 software application is a GRC application offering a wide range of GRC functional capabilities for risk management, internal audit, internal control, information security and regulatory compliance.
As a product specialist, you will be responsible for configuring the SAI360 software platform to meet SMBC business requirements and streamline their integrated GRC activities.
The product specialist should be able to communicate with members from all levels of SMBC.
Note: Expectation is to be onsite in our Tralee office 1-2 days a week for this role.
Role Objectives The product specialist provides application configuration, design, and other services to SAI360 users.
Key responsibilities include: • Conduct, or participate in, configuration design workshops.
• Document the client's functional design and technical configuration.
• Configure the SAI Global applications based on the agreed design.
• Develop and configure application enhancements to meet requirements specification.
• Report and dashboard design and configuration.
• Resolve issues during the user acceptance testing phase.
• Provide formal customer trainings.
Prepare and give product related trainings to end-users, project team members and customer functional administrators.
• Manage project scope and timelines in coordination with Project Manager.
• Complete all assigned tasks