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Account Manager, Brokerage - South & East region
Location:
Nationwide, IE
* Full Time Permanent position
* Hybrid role based in our City Centre offices
What we offer
We have embraced a hybrid working model for most of our positions, which means that you can enjoy a balanced approach of working from home for part of the week and working from the office for the remainder of the week.
We offer a comprehensive benefits package including competitive salaries and bonuses, robust Learning and Development support, excellent Defined Contribution pension and comprehensive Wellbeing initiatives and support to name but a few.
At Irish Life, our purpose is to help people build better futures. Our company values shape everything we do and underpin our vision of being the driving force behind Ireland’s financial, physical, and mental well-being.
We believe in doing the right thing—acting with integrity and making fair, responsible decisions. We aim high, setting ambitious goals and find better ways to innovate and improve. Our customers are at the heart of everything we do and we are dedicated to understanding their needs and exceeding their expectations. Achieving this this is only possible when we work best together—in a supportive, collaborative environment where every idea and contribution is valued.
The key purpose of this role is to drive new business sales, margin and retention targets.
This is achieved externally through the development and maintenance of effective relationships with alignedbrokers in three distribution channels to create lasting loyalty resulting in higher sales, improved persistency,and deeper engagement.
The Account manager is also responsible for understanding the Brokerage Proposition & deploying sameacross their panel of brokers based on their segment.
Team Background
The Brokerage division sits in Advice Solutions. The role reports to the Regional Sales Manager in the South. Brokerage is a key distribution channel accounting for approximately half of Irish Life’s total retail sales volume through circa 1,600 intermediary relationships. To support our ambition to grow in the retail intermediary market, an exciting opportunity has arisen for an Account Manager.
More specific responsibilities will include
* Commercial Growth & Objectives: Drive growth to meet ambitious commercial objectives through effective sales activity and business retention management to meet sales, margin & retention targets.
* Relationship Building: Build strong influential relationships with brokers to drive engagement. Build influential relationships with internal stakeholders to deliver better outcomes for the business.
* Proposition Deployment: Manage and deploy tactical pricing in line with Broker Segmentation strategy.Ensure that our overall proposition is positioned and deployed effectively across your panel of brokers.
* Service Delivery: Agree realistic and challenging levels of service delivery across your panel, linking in with key support staff across the business.
* Business Knowledge: Present a strong professional image of the organisation and have the capacity to answer a wide range of queries.
* Organisational Change & Transformation: Work collaboratively across the business and proactively lead and support ongoing change initiatives, to improve how we operate internally & externally to improve broker
experience.
* Any other duties as assigned by your manager.
What you will need to be successful in the role
The ideal candidate will have/be:
* QFA, MIIPM or equivalent
* At least 3 years’ experience in relevant industry
* Deep knowledge of Financial Services – including investment markets and developments
* Commercial Awareness / Insights
* Process / Proposition / Product Knowledge
* Significant experience of managing key external relationships with retail intermediaries and have a proventrack record in delivery of results.
* Significant experience of the life assurance and broker market and its workings
* Very detailed experience of how Irish Life operates.
* Must meet Minimum Competency Standards.
* This role involves significant travel outside of the office, the candidate must hold a full driver’s licence.
Communication and Influencing
Drive for Results
Problem Solving and Decision Making
Planning and Organising
Building and Maintaining Relationships
About us
Irish Life is one of Ireland’s largest financial institutions with a presence across a range of financial services markets. We are one of Ireland’s leading financial services groups with over 1.5 million customers. For over 80 years, we’ve been helping people to look after their life insurance, pension and investment needs, and more recently their health insurance.
It is a subsidiary of Great-West Lifeco and a member of the Power Financial Corporation group of companies.
We are proud of our culture of developing and supporting the growth and professional development of our people. The focus has resulted in a team of top talent with high standards, positioning us at the forefront of our industry.
The company reserves the right to draw up a shortlist as part of the selection process. Where Agency assistance is required the Irish Life Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Irish Life by Recruitment Agencies will not be accepted for this role.
Irish Life is proud to be an Equal Opportunities employer. We have created an environment of inclusion and growth to help people achieve their potential, to ensure they can bring their whole selves to work and to feel valued. We celebrate diversity of thought and perspective and want all of our employees to feel valued, respected and supported.
We have built a culture that promotes equality and inclusion for all of our current and future employees and strive to ensure that our behaviours, processes and practices are aligned to this culture.
If you require any accommodations during the recruitment process please contact lifecareers@irishlife.ie and we will be delighted to ensure you are fully supported to be your best.
ILFS supports Equal Opportunity and is regulated by the Central Bank of Ireland.
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