Posted: 4 December
Offer description
Job Overview
We are currently recruiting for a senior operations professional to lead our venues.
* Manage the venue's financial performance, focusing on cost control and revenue growth initiatives.
* Analyse performance data to make informed commercial decisions that maximise profitability.
* Provide regular reports on site performance to the senior team.
* Act as the brand ambassador, ensuring the venue is welcoming, safe, and compliant with all regulations.
* Handle customer issues with professionalism and courtesy.
* Maintain high standards of operational excellence across the venue.
* Lead and develop the venue team, overseeing hiring processes, performance reviews, and ongoing professional development.
* Strong background in hospitality, leisure, or retail management.
* Excellent analytical and problem-solving skills.
* Effective communication and leadership abilities.
* Ability to work under pressure and meet deadlines.
* Proven track record of driving business growth and improving operational efficiency.
* A competitive salary and benefits package.
* Ongoing training and development opportunities.
* A dynamic and supportive work environment.
Our company is dedicated to providing exceptional customer experiences and creating memorable moments for our guests. We strive to be a leader in our industry, and we're looking for talented individuals who share our vision and values.