Leadership Opportunity in Retail
We are seeking a seasoned retail leader to spearhead our store operations. As the ideal candidate, you will be responsible for driving exceptional customer experiences and leading high-performing teams in a fast-paced environment.
This role offers an opportunity to develop and implement strategies that foster innovation, agility, and excellence in our business. Key responsibilities include:
* Guiding team members to achieve success through effective performance management.
* Ensuring service excellence by promptly acting on customer feedback.
* Creating a positive work environment by actively listening to and addressing colleague input.
* Ensuring safe and compliant store operations at all times.
* Providing support to team leaders and sales advisors for seamless operations.
* Driving successful execution of launches, events, and campaigns.
* Maintaining compliance with processes, policies, and guidelines.
* Overseeing the entire colleague lifecycle: hiring, onboarding, scheduling, and development.
About You:
* Proven experience managing teams in a retail or customer-facing environment.
* Leading by example, inspiring teams to perform at their best.
* Commercially aware with a strong focus on customer service.
* Adaptable in a fast-paced, evolving environment.