Location: Dublin 2 (Hybrid) Salary: €40,000€130,000 + equity + full Irish benefits A fast-growing SaaS company is expanding and building a brand-new team of German sales and customer support in Dublin.
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German Product Expert (Customer Support) What Youll Be Doing Develop deep product expertise and support customers via email and live chat Diagnose and resolve software issues, including handling escalated queries Communicate effectively with both technical and non-technical users Advise customers on marketing, sales, and e-commerce setup best practice German AE Customer Growth What Youll Be Doing Build and grow a strong customer base across the EMEA region Own and actively manage your pipeline with a long-term, strategic mindset Run a full sales cycle in a fast-paced, high-volume environment Collaborate closely with cross-functional teams to drive customer success Apply AI fluency to streamline workflows and focus on high-impact activities German Business Development Specialist What Youll Be Doing Partner closely with experienced Account Executives to refine your sales approach and develop effective prospecting strategies.
Use a mix of outreach channels email, LinkedIn, phone, and more to engage prospects across different industries and decision-maker levels.
Identify high-value companies that align with our solutions and initiate meaningful conversations.
Drive pipeline growth by securing qualified meetings and creating strong new business opportunities.
What theyre Looking For Fluent German and English written and spoken Years experience in a customer-facing SaaS or software support role OR Experience carrying a net-new revenue quota, with consistent overachievement Strong background selling MarTech SaaS solutions Excellent written communication: clear, empathetic, and structured Comfortable working in a fast-paced, KPI-driven support environment Why Join the company?
Join a scaling global SaaS company building a new team in Dublin Work with modern technology, AI-driven workflows, and complex customer challenges Clear development path and opportunity to grow with the business Collaborative, high-performance culture that values learning and ownership #LI-VR1 Skills: German DACH Sales Customer support SaaS Marketing