Position available in our LeisureWorld Bishopstown siteRoster will include a mix of Days, Evenings, Weekends and Bank HolidaysPurpose of RoleThis role will primarily involve working as a receptionist.Be responsible for the delivery of excellent customer service & accurate information at every interaction with our customers.Employee BenefitsFamily Membership for you and your family – Max numbers applyReduced golf fees at Mahon Golf Course50% Discount on Kids Swimming Lessons for the child allocated to your family membership (when applicable)50% Discount on Kids camps (when applicable)Pitch Bookings are Free off Peak / Free Peak if not in use by CustomerCareer promotions – opportunities to be promoted within the companyDevelopment courses to aid career progressionSave money with our cycle to work scheme applicable after 1-year full employment.Plan for your future with access to the companies PRSA Pension schemeHealth & Wellness PolicyFree Parking with the exception of St PetersEmployee 'Thank you' lunchesEmployee Social eventsAdditional bonus day (Good Friday)The DutiesAdhere to the companies Reception/Front of House NOP (Normal Operating Procedures)/EAP (Emergency Action Plan).Health & Safety Policy compliance.Enforce the facility access policy at all times.Upkeep of the reception area and equipment and report any equipment defect to the Manager on duty.Be the point of contact for all accident/incidents and respond accordingly and as per training standards.Utilise all POS systems with accuracy as per procedures.Enforce all facility policies, rules and regulations when on shift.Responsible for communicating clear and consistent information on the LeisureWorld products and services to all customers.Undertake cleaning tasks in order to maintain to an appropriate standard of cleanliness at the reception desk area.Adhere to company cash procedures at all times with no discrepancies.Under take accurate Stock control as per procedures.Complete additional duties assigned by Management.Demonstrate excellent customer service care skills at all times.Dealing with customers in a friendly, polite and professional manner.Adhere to the Culture and Values of LeisureWorld.Participate and successfully complete regular in-house training sessions to keep up to date on all LeisureWorld products and services.You will be required to actively assist the Duty Manager/Reception Supervisor in training and mentoring new employees.Fire Evacuation & Emergency procedure training required.The PersonThe successful candidate will possess the following skills, experience and competencies.Patience, empathy and a genuine desire to help others.The ability to build and maintain effective working relationships.EssentialMin 1 year plus experience in a similar roleCash handling & switchboard experienceExcellent communication and interpersonal skillsAbility to multitaskExcellent customer care/service skillsComputer/POS systems knowledgeIt is the employee's responsibility to keep their qualifications in dateFlexible with hours including weekends and bank holidaysDesirableKeen interest in the Health & Fitness IndustryMethodical and preciseThe desire to contribute to a positive environment, a shared sense of purpose and commitment to LeisureWorld's values and evidence of demonstrating these values in practice.RespectCollaborationProfessionalDynamicFriendlyApplication & Selection ProcessThe selection process may include short-listing of candidates and will be based on the requirements of the position. It is important that you provide a detailed and accurate account of where you believe your skills and experience meet the requirements for the position.ISSUED BY THE HR DEPARTMENT AT LW MANAGEMENTApplicants must have the legal right to live and work in Ireland.We are an equal opportunities employer.Job Type: Part-timePay: €13.91 per hourExpected hours: 20 per weekBenefits:Bike to work schemeEmployee discountGym membershipOn-site gymOn-site parkingApplication question(s):What days of the week are you available to work?Experience:Reception: 1 year (required)Work authorisation:Ireland (required)Work Location: In person