Overview
GOAL Global invites applications for the Program Support Officer role. The role reports to the Deputy Regional Director (Africa) and supports GOAL’s country programmes in Africa (Uganda, Ethiopia, South Sudan, Sudan, Niger, Zimbabwe, and Sierra Leone). The position involves providing administrative support for a range of duties including grant management and country support. The role is based at GOAL’s HQ office in Dun Laoghaire, Co Dublin, with a hybrid working policy requiring attendance in the office 2 days per week.
We strongly encourage you to apply even if you do not meet every requirement listed. If you require a reasonable accommodation to make your application or interview experience a great one, please contact our Recruitment Team at recruitment.hq@goal.ie.
Key Responsibilities
* Provide support to the Africa Desk team and Programme Operations Team in the administration and management of GOAL’s portfolio of grants and country programme related tasks.
* Provide support in the development of reports and grant proposals as required.
* Develop reports to major donor agencies, specifically: Irish Aid, ECHO, EuropeAid, FCDO, etc.; develop familiarity with relevant donor guidelines.
* Ensure management and adherence to schedules related to donor grant management priorities.
* Maintain GOAL’s registrations with all key donors.
* Gap fill for Desk Officers on leave, in the field, or while the role is under recruitment.
Information Management
* Provide support to ensure the Grant Management System (GMS) is up to date.
* Support the maintenance of key departmental systems including the internal SharePoint page and grant management system.
Country and Operations Team
* Arrange and track communications for weekly team meetings and programme review committee meetings.
* Support the consolidation and review of the Annual Country plans.
* Support the Director of International Programmes on GOAL Programmes Subcommittee preparation and other management information for GOAL board meetings as required.
* Work with the Communications Department and country programme teams to develop and submit high quality case studies, stories of change or success stories and media input.
* Emergency support – provide general support for the Desk during emergency response, including sitreps and GMS support.
* Ensure and maintain GOAL registrations in countries of operation.
Key Requirements
* Some previous experience in an INGO in a similar HQ or field-based role.
* Experience in a busy administration role with the ability to deliver accurate work in a multi-priority context.
* A strong sense of mission and appreciation of GOAL’s aims and objectives.
* Proficiency in Word, Excel, and PowerPoint.
* Fluent in spoken and written English with strong communication and analytical skills.
* Demonstrable experience in donor relationship management, including grant management, proposal and report writing, ideally within the development context and/or with GOAL’s key institutional donors (Irish Aid, USAID, FCDO, ECHO, EU DevCo, UN agencies, etc.).
* Familiarity with key donor priorities and grant implementation, monitoring and evaluation guidelines.
* Specific knowledge or experience of GOAL’s thematic programme or sectors.
We offer staff flexible working with our hybrid model; HQ employees are required to work 2 days per week from our office in Dun Laoghaire, Dublin.
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