Logistics lead
We are looking for a Logistics Lead to join our clients operations team.
If you're passionate about operational excellence, building strong partner relationships, and shaping brilliant delivery experiences for customers, this is the role for you.
As the Logistics Lead, you'll manage the day-to-day performance of the logistics delivery and haulage partners for the company.
You'll ensure that service levels are consistently met, operations run smoothly, and customers receive their orders on time.
This role is central to ensuring the effectiveness of our logistics operation.
From managing transport partners and fulfilment centres to supporting customs processes, you'll use data, relationships, and problem-solving to improve service, reduce costs, and enhance the customer experience.
Located in Dublin 15 – this permanent role will be looking to start in January ****.
Salary & Benefits
€48,000
Hours: Monday to Friday
Car Park
20 days Annual Leave
Canteen
Responsibilities
Manage daily logistics performance for delivery and haulage partners, ensuring SLA adherence, swift issue resolution, and clear communication to stakeholders.
Plan, schedule, and coordinate shipments, working closely with transport partners and fulfilment centres, including handling customs documentation and solving operational challenges.
Use logistics data to analyse performance, identify opportunities, and take decisive action to improve service and efficiency.
Support customs teams in resolving issues quickly to enable customer order releases and ensure delivery promises are met.
Investigate logistics performance issues, conduct root cause analysis, and implement procedural or systemic improvements.
Provide training as required across processes or new initiatives.
Build strong relationships across delivery partners, fulfilment teams, customer care, UK logistics teams, and internal stakeholders.
Represent Very Ireland logistics in operational and performance meetings, advocating for the customer and influencing key outcomes.
Collaborate on cross-functional projects, contributing to continuous improvement and innovation.
Key Requirements
3+ years' experience in logistics or transport operations.
Strong organisational skills and the ability to coordinate multiple moving parts.
Excellent verbal and written communication skills, comfortable engaging with stakeholders up to Director level.
A passion for delivering exceptional customer experience.
An enquiring mindset with the confidence to challenge the status quo.
Strong influencing skills and the ability to build trust-based relationships.
A proactive, data-driven approach to problem-solving and decision-making.
Osborne are proud to be an Equal Opportunity Employer.
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