Job Overview:
We are seeking a skilled and experienced Customer Service Coordinator to join our team. As a full-time employee, you will be responsible for providing excellent customer service, handling phone calls, and managing a busy workload.
Key Responsibilities:
* Provide exceptional customer service via phone, email, and in-person
* Manage a high-volume workload with multiple priorities
* Support solicitors and other team members with administrative tasks
* Maintain accurate records and files
Requirements:
* Minimum 2 years' experience in a customer-facing role
* Excellent communication and interpersonal skills
* Strong organisational and prioritisation skills
* Pleasant and courteous manner
* Able to communicate professionally in person, on the telephone, and in writing
About the Role:
This is an exciting opportunity for a motivated and detail-oriented individual to join our team as a Customer Service Coordinator. If you have a passion for delivering exceptional customer service and are looking for a challenging and rewarding role, we encourage you to apply.