Red Chair Recruitment are currently recruiting for a Customer Service Administrator for our client, a well-established and growing company based in Tralee, Co. Kerry.
This is a full-time permanent position suited to someone with strong IT skills and a background in customer service or administration. The ideal candidate will be highly organised, have a professional telephone manner, and enjoy working in a fast-paced, team-focused environment.
Key Responsibilities:
* Manage a high volume of incoming service calls, ensuring efficient logging and response times
* Schedule and coordinate field service engineers to meet customer requirements.
* Liaise with customers on callouts, updates, and service resolutions.
* Ensure accurate charging for all service activities.
* Assist in the preparation of quotes, tenders, and document management.
* Provide general administrative support including sales admin, customer reception, and day-to-day office operations.
Requirements:
* Previous experience in a customer service or administration role.
* Proficient in IT systems, with excellent working knowledge of Microsoft Office.
* Exceptional communication and interpersonal skills.
* Ability to multitask and work well under pressure.
What’s on Offer:
* Competitive salary of €30,000 – €32,000 depending on experience.
* A supportive and collaborative working environment.
* Opportunity to grow within a reputable and expanding company.
If you’re interested, please send your CV to grace@redchair.ie or call Grace on 087 600 1166 for further information about the role.
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