Job Title: Customer Service Representative
We are seeking a professional to take on the role of a Customer Service Representative. This position involves working in a fast-paced environment, handling incoming calls and providing excellent customer service. Key Responsibilities:
* Answer and manage phone calls efficiently and effectively.
* Maintain accurate knowledge of hotel facilities and operating hours.
* Update the call back system with precise information.
* Assist with administrative tasks as required.
Requirements:
* Exceptional communication skills with a warm and welcoming demeanor.
* Excellent telephone etiquette.
* Strong attention to detail and ability to work independently.
* Previous experience in a similar role or as a Receptionist is advantageous but not essential.
Why Work with Us?
Employee Benefits:
* Competitive salary and benefits package.
* Opportunities for career advancement and professional growth.
* Full training provided upon commencement.
* Employee discounts and incentives.
* Free use of gym and leisure centre.
* Active employee health and wellbeing program.
* Company pension scheme and sick pay scheme.
How to Apply:
To apply for this exciting opportunity, please click the 'Apply' button below to be redirected to our careers page where you can complete the application process.