Digital Client Manager - Starcom
Core Sponsorship
Location: Dublin, County Dublin, Ireland.
Overview
This role assumes responsibility for managing the integration of digital aspects of the media planning activity and providing digital strategy planning insights for multiple client accounts within their client team. It requires management of processes, excellent attention to detail and time management skills to ensure best in class delivery on behalf of the media team for clients. This role supports the Digital Client Director in fostering strong relationships with clients. The role requires an ambitious, creative and innovative person who prides themselves on building strong and trustworthy client relationships. Digital Client Managers require strong collaboration and communication with the wider team, particularly Social, Search and Programmatic teams in Investment. The ideal candidate will enjoy working in a fast-paced environment with a drive to succeed and can multi-task in a deadline driven atmosphere.
Responsibilities
This role will have the responsibility of developing the digital media rationale for their clients which, in turn, must be aligned to the overall strategic direction of the client. This role will also be the key day to day client contact and will ensure that all media decisions are made using a robust process powered by the appropriate media planning tools. Central to this role is a clear understanding of digital media planning principles, an ability to articulate the strengths and weaknesses of each media channel and the role that each will play in delivering on the overall strategy. This role will also establish the KPIs for the media plan and will ensure that all important information is clearly shown on the plan for client approval. The Digital Client Manager will also manage the implementation and delivery of the digital media plan and will perform the required Quality Control to ensure that the plan produced matches the media rationale and the objectives set.
Qualifications
* 2-4 years previous digital media experience in a similar role, with a proven track record in media planning and buying
* Previous experience working with digital media tools
* Knowledge of the broader digital disciplines
* Excellent working knowledge of Microsoft Office, Excel and PowerPoint
* Experience project managing large scale, complex media campaigns is essential
* High level of business and financial acumen
* Possess good presentation skills - assist in presenting to clients
* Be a confident communicator
* Excellent interpersonal skills – ability to build strong relationships with clients
* Display the ability to think creatively and innovatively
* Very knowledgeable on all media – ideally an expert on at least one medium
* Possess good presentation skills – assist in presenting insights to clients
* Good listener - ability to understand client’s objectives
* Excellent attention to detail
* Understands the importance of upskilling
* Can think on their feet to make the right decision quickly
* Highly organised individual that can manage multiple client projects and the overall
* delivery of the work
* Understands and appreciates the benefit of processes
* Be responsive to requests
* Know when to escape and involve other people
Benefits
* Flexible and hybrid working
* 24/7 access to professional development through LinkedIn Learning along with career progression and mentoring
* The opportunity to work across a huge range of clients within so many different categories from sport, retail, food and drink, to alcohol, insurance, banking and so much more
* 21 days annual leave plus a day off on your birthday, company closure days at Christmas and early finish on bank holiday Fridays
* A company culture that promotes work-life balance
* Family-focused benefits including paid maternity and paternity leave as well as maternity phase back program, fertility treatment supports and paid pregnancy loss leave
* Access to mental health and well-being programs including paid health insurance for you and your dependents under 18
* Professional financial advice; employer contributory pension and life assurance
* Make a difference by joining our D&I, CSR, Green, Social or Great Place to Work committees; you’ll get an extra days leave for your efforts.
* And lots more …
Salary
€33,000 - €44,000
Contingent On Experience
Contingent On Experience
About Us
Core is Ireland's largest marketing communications company with over 400 people working across the key areas of marketing communications - research, data science, strategy, planning, creative development and implementation. We are now a collective of nine practices, working towards a single purpose - to expand the possibilities of what brands can achieve. At Core, we believe that change can move us forward and compel us towards new possibilities. Our wonderful people are at the centre of our success. It is essential that we keep building a high-trust working environment that supports our people and enables them to flourish. There is no magic formula for becoming a great place to work. Instead, it involves working together, through constant change, to match the personal dreams and ambitions of our people with the aspirations of the organisation.
Over the years, we have cemented our position as a great place to work, time and time again. Voted Agency Network of the Year for 2024. This year, we were again voted as one of Irelands Top 10 Best Workplaces by the Great Place to Work Institute for the 16th year consecutively.
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