Promote the Dovida and and live our culture in all your interactions through building trust, taking the lead, and sharing your heart. Support the Talent Acquisition team with a number of administrative tasks that include but are not limited to:
* Conducting successful reference checks as per Dovida policy requirements, including following up outstanding checks and liaising with the candidate where necessary
* Issuing and running Garda Vetting in the platform, including following up outstanding documentation and liaising with the vendor as necessary
* Managing incoming enquiries to the TA team either via phone or email
* Running VISA checks for new candidates and ensuring that all new hires are authorized to work in Ireland
* Utlise Fountain (ATS) to store candidate information in a compliant manner
* Running government registration checks for new CAREGivers
* Continuous improvement and process development with the administrative talent space
* Managing the training/orientation booking system for new CAREGivers in tandem with the L&D team
* Data entry
* Compliance auditing in the ATS and SharePoint
* Creating and updating administrative Talent Acquisition processes and procedures
* Respond to all employment enquiries from CAREGivers in a friendly, timely, professional and knowledgeable manner.
* Screen resumes and applications to identify potential candidates that meet the job requirements as required
* Ensuring all documentation including: motor vehicle registration, insurance and drivers license documents are current.
* Answer each incoming call in a friendly, professional and knowledgeable manner.
Support the corporate sites and people processes associated with the recruitment and retention of Key Players (Office staff).
Core Competencies
Self-Leadership
* High level of commitment, taking personal responsibility for achieving outcomes
* Organise and plan work according to personal and team objectives.
* Make good decisions in a timely and confident manner.
* Produce a high standard of quality at work.
* Apply discipline and a detailed orientation to work activities.
* Effectively use technology to improve workflow & efficiency.
* Strive to expand knowledge, understanding, abilities.
* Demonstrate business and industry knowledge.
Service Excellence
* Recognise client needs and delivers the best service possible (Take the Lead)
* Continually look for ways to improve the quality of the service we provide (Take the Lead)
* Strive to exceed expectations.
Teamwork & Collaboration
* Effectively work and collaborate with others towards a common goal.
* Build and maintains cooperative work relationships with others.
* Complete your own tasks for group projects in a timely and responsible manner, delivering customer-centric solutions.
Interpersonal Communication
* Listen and is fully present when with others (Take the Lead)
* Strive to articulate thoughts and ideas clearly,
* Share information with others that will improve overall work progress.
* Understand your audience and modify your style of communication.
* Gain confidence and trust of others through honesty, integrity, authenticity, and respect (Share your Heart)
Adapting to Change
* Proactively seek to understand the change.
* Contribute ideas and provide feedback on change.
* Demonstrate support and advocate for the change.
Resilience
* Effectively handle multiple demands and competing deadlines.
* Effectively deal with work-related problems, pressure, and stress in a professional and positive manner.
Recover quickly when faced with obstacles or setbacks.
Education / Experience / Skills / Requirements
* Diploma in Human Resources, or higher (highly desirable), otherwise working towards a recognised National qualification.
* Experience in recruitment and administration
* Excellent communication skills, including highly effective inter-personal skills
* Preferably have experience and knowledge about the requirements of care services for older people.
* An ethical approach to your work, being self-motivated and someone who enjoys achieving results both individually and as part of a team.
* Be a high level administrator with business management skills including a high level of computer literacy and accurate data entry skills.
* Be structured in your thinking and be a problem solver who provides solutions to issues/challenges.
* Be self-motivated and outcome orientated, with the capacity to deal with multiple and at times conflicting priorities.
* Be able to demonstrate your ability to work both autonomously and as part of a team.