Business Process Transformation Specialist
We are seeking a skilled Business Process Transformation Specialist to join our team. In this role, you will play a key part in driving business process transformation and implementing innovative solutions to meet the needs of our clients.
* You will contribute to the development of our global business product roadmap and deliver results that achieve strategic business objectives.
* You will work with internal operation and technology partners to define and document business requirements and features, while proactively identifying and mitigating related inefficiencies or risks.
* You will provide input and feedback relating to solutions alternatives and prioritization to support delivering the highest business value by implementing efficiencies and de-risking to optimize capabilities.
* You will coordinate with technology and operations stakeholders to iterate on business process and technical development, testing and readiness.
* You will support business process and technical implementations to ensure solutions meet business needs.
* You will represent the business in technical business requirements gathering to ensure they are translated into easy to implement technical solutions, integrations, system designs, tests, transformation, and reports.
* You will create and update project artifacts such as process flows, business requirements documents, and user guides.
* You will ensure our technology partners are keeping related technical artifacts such as tasks, boards, user stories, use cases, test cases, application documentation, release notes and technical write-ups, up to date.
* You will proactively challenge newly defined processes or technical development to identify and resolve potential issues.
* You will conduct or facilitate information sharing sessions with supporting documentation or reference material for clients, employees and team members as needed.
* You will monitor the success of updated business workflows for opportunities for continuous improvement.
Requirements:
* You should have proven capabilities and experience in business process transformation and new workflow development and management; experience with Pega, or similar business process management tool a plus.
* You should have experience of 3 – 10 years, with a deep background in financial services either working for an alternative investment manager, fund administrator or consultant.
* You should have strong experience within alternative investment segments of private equity, private debt/credit and real estate.
* You should have experience with Agile software development, traditional project management and Six Sigma methodologies and techniques.
* You should have successful results leading large or sophisticated business and process transformation projects from initiation through implementation.
* You should have data modeling and design understanding, including conceptual and logical modeling.
* You should have effective interpersonal and communication skills, both written and verbal, including experience translating business and technical concepts decision with diverse audiences.
* You should have strength with analytical, data, problem solving and collaboration skills.
* You should have experience with system integration and data mapping.
* You should have attention to detail and quality to fulfill responsibilities.
* You should be proficient with Microsoft, process/workflow, and collaboration tools.
* You should have understanding of Business/Organizational Change Management strategies for business transformation.
About Us:
We are committed to supporting your development, advancing your career, and providing benefits that matter to you. Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. Our global benefits also include: flexible arrangements, generous holidays, plus an additional day off for your birthday, continuous mentoring along your career progression, active sports, events and social committees across our offices, 24/7 support available from our Employee Assistance Program, the opportunity to invest in our growth and success through our Employee Share Plan, and equity in every sense of the word.