Overview We are looking for an experienced Personal Lines Account Executive to manage a general book of business across personal insurance lines.
This role will involve day-to-day servicing, client relationship management, and handling queries from both new and existing clients.
This is a more senior role suited to someone with strong personal lines experience who is confident managing their own workload and delivering a high level of service to clients.
The successful candidate will also have the opportunity to broaden their experience through training and exposure to commercial lines business.
The position offers a hybrid working structure.
Key Responsibilities Manage a portfolio of personal lines clients including motor, home, and related products Handle new business enquiries, mid term adjustments, renewals, and cancellations Provide professional advice and support to clients while maintaining strong long term relationships Deal with client queries by phone and email in a clear and professional manner Support finance administration including invoicing, payments, and account queries Ensure all documentation is accurate and compliant with regulatory requirements Liaise with insurers to obtain quotations, cover terms, and policy amendments Maintain accurate records on internal systems Work closely with colleagues and management while also taking ownership of your own book of business Gain exposure to commercial lines with training and support provided Requirements APA qualified Actively working towards CIP Strong experience working in a personal lines insurance role Comfortable managing a portfolio of clients and handling the full renewal cycle Interest in developing knowledge of commercial lines Strong communication skills with a client focused approach High attention to detail and strong organisational skills Ability to prioritise workload and manage multiple tasks effectively