Delivering Exceptional Customer Service is at the heart of this exciting role as an Insurance Advisor. Working closely with a Team Leader and Support Manager, your key responsibilities include:
* Providing high-quality service to existing and new customers
* Driving sales and business retention through exceptional customer interactions
* Executing policy amendments to meet customer expectations
* Cross-selling opportunities to generate referrals and maximize business growth
* Handling a volume of calls efficiently to achieve call answering objectives
* Collaborating with team colleagues to achieve overall targets
* Maintaining comprehensive knowledge of our product range and compliance requirements
* Completing relevant industry qualifications
To succeed in this role, you will need:
* A strong educational background
* Excellent communication and organisational skills
* Previous sales or customer service experience
* A proactive approach to problem-solving
* Proficiency in MS Office Suite
* Teamwork and target-driven skills
This is a fantastic opportunity to build a rewarding career in insurance.