We are seeking a General Manager to join our team in a full-time, permanent role. In this pivotal position, you will oversee the catering and hospitality operations at a prestigious pharmaceutical site. Your key responsibilities will include managing daily operations to ensure consistent high-quality delivery, ensuring compliance with all relevant standards and policies, and driving financial performance through budgeting, forecasting, and profit & loss (P&L) management.
Our ideal candidate will have proven leadership experience in foodservice or hospitality management, strong commercial awareness with solid budgeting and P&L management skills, and be passionate about quality, service, and continuous improvement. They will also possess skilled communication and organizational abilities, with proficiency in Microsoft Office and adaptability in a fast-paced environment.
A key aspect of this role is building and maintaining a strong relationship with clients, ensuring their expectations are consistently exceeded. The successful candidate will lead the development, training, and performance management of their team, fostering a positive culture that encourages collaboration, accountability, and engagement.
This opportunity is perfect for someone who thrives in a dynamic environment and has a passion for delivering exceptional customer experiences. If you are a driven and innovative individual looking to take your career to the next level, we encourage you to apply.
About the Role
The General Manager will be responsible for:
* Oversight of daily operations across catering and hospitality services
* Ensuring compliance with company policies, health & safety regulations, and food hygiene standards
* Driving financial performance through accurate budgeting, forecasting, and profit & loss (P&L) management
* Developing and managing staffing plans aligned with business needs and budgetary constraints
* Fostering a positive team culture that encourages collaboration, accountability, and engagement
* Building strong client relationships through regular communication, reporting, and strategic partnership
About Us
We are committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.