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Helpdesk operations administrator interact

Dublin
Bidvest Noonan
Operations administrator
€36,000 - €108,000 a year
Posted: 27 September
Offer description

About The Role


Salary: €30K / DOE

To provide a multi-disciplined general maintenance service as part of the Interact Operations Team primarily focusing on planned, preventative, reactive maintenance and quoted works across our client base. We are looking for a Facilities Co-Ordinator/Administrator with a strong work ethic and a desire to work in a team environment.

Key Responsibilities

* Working in conjunction with and reporting to the Helpdesk Manager;
* First point of Contact Support to client enquiries, to respond to and resolve customer requests through telephone calls and email requests;
* Liaise with our skilled team of tradesmen and subcontractors in order to respond to and resolve client requests, while providing feedback to all at key stages;
* Initiate & track quotations, raise purchase orders, place orders for required consumables and services;
* Track various quoted works costs and labour to ensure delivery of Commercially Profitable quoted works in a timely manner;
* Provide back-up support during busy periods, holiday/absence coverage of other Admin and to the general Operations Team;
* Invoicing queries support.
* Working within operations processes on internal software platforms and CAFM systems

Essential Criteria

* Excellent communication skills;
* Dependable and flexible, ability to work independently as well as part of a team;
* Ability to handle multiple requests whilst retaining high standards and attention to detail;
* Ability to accurately complete tasks and responsibilities in a timely manner;
* Demonstrate a high level of initiative and be proactive;
* Responsiveness to Client Requests/Service issues;
* Well- spoken and presented;
* Previous experience in an FM/Services environment preferable although relevant equivalent experience to be considered.

Salary: €30K / DOE

All applications will be treated in the strictest confidence

Interact is an equal opportunities employer


About Us


Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work.

We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success.

Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities.

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