Customer Service Representative - Motor Industry Noel Group are currently recruiting for a Customer Service Representative on behalf of our well-established client based in Park West, Dublin. This is an excellent opportunity to join a busy and supportive customer service team within a large and respected motor distributor group. Our client is looking for a customer-focused and professional individual who enjoys working in a fast-paced environment and dealing with a wide variety of queries across phone, email, and internal systems. This role would particularly suit someone with previous customer service experience who is looking for a more varied and engaging position. About the Role Working as part of a close-knit team, you will be responsible for handling customer and dealer queries across multiple well-known automotive brands. The role involves a mix of inbound calls, emails, and system-based queries, ensuring customers receive a professional and efficient service at all times. Key Responsibilities Handle customer queries received through phone, email, and internal systems Provide professional and efficient customer support across multiple channels Review and process warranty claims and related payments Manage B2B customer service and warranty-related queries Maintain accurate customer service and warranty reports Liaise with manufacturers and internal departments where required Ensure all customer interactions are handled with professionalism and care Operate effectively within a dynamic and evolving team environment Minimum Requirements Previous customer service or customer-facing experience essential Excellent communication and interpersonal skills Strong IT skills with the ability to learn multiple systems Professional, calm, and customer-focused approach Living in Dublin with appropriate right to work (sponsorship NOT provided) What's on Offer Salary up to €32,500 Monday to Friday working hours - 8:30 AM - 5:00 PM Pension, Bike to Work, gym membership FlyFit gym membership Onsite parking available Excellent public transport access Interested? If this sounds like the right opportunity for you, please click apply today and a member of the Noel Group team will review your CV within 24 hours. Skills: customer service zendesk motor Benefits: Pension gym parking