OnStar is a cornerstone of General Motors' connected services—bringing safety, security, diagnostics, navigation, and convenience to customers through the
mobile apps
,
website
, and the
in-vehicle experience
, supported by a complex set of cloud services and integrations operating at global scale.
To support this, we're scaling our
Site Reliability Engineering (SRE)
organization in Dublin, responsible for keeping the OnStar product line resilient, performant, and scalable for millions of customers.
We are seeking an
experienced technical leader
with a deep background in SRE, cloud operations, and project ownership to help define, build, and evolve reliability practices across our customer-facing OnStar experiences and the services behind them.
What You'll Be Doing
Lead the design and implementation of
scalable, fault-tolerant, and observable infrastructure
supporting OnStar mobile and web experiences, in-vehicle services, and the backend platforms and integrations that power them.
Champion
configuration management
,
infrastructure refactoring
, and
testing frameworks
to strengthen system resilience.
Partner across SRE, development, and product teams to improve
service reliability
, deployment safety, and
incident response practices
.
Drive internal consultation and strategic planning on
reliability standards
for new OnStar capabilities, customer-facing releases, and platform initiatives.
Define and evolve
observabilitystrategy
using tools such as
Prometheus
,
Grafana
, and
Datadog
, with automated alerting and actionable SLO dashboards.
Own and improve
on-call practices
, manage blameless postmortems, and guide root cause analysis to eliminate recurring failures.
Mentor engineers and help shape a high-performance culture rooted in
extreme ownership
and operational excellence.
Support compliance and
privacy-driven engineering
initiatives across connected services, with potential crossover into areas like
data retention
and
safety certification tooling
.
What You Bring
8+ years in
SRE, DevOps, or systems engineering
, including experience managing or mentoring high-impact teams.
Track record of building and maintaining
high-scale, cloud-native systems
(preferably AWS, GCP, or Azure).
Expertise in
container orchestration
and deployment strategies using
Kubernetes
and
CI/CD pipelines
.
Proficiency in
Python, Go, or Java
, with strong code review and readability standards.
Experience leading
cross-functional infrastructure projects
, configuration strategy, or
organizational tooling initiatives
.
Ability to think and act under pressure—whether debugging a live incident or balancing uptime vs cost trade-offs.
Familiarity with
privacy engineering
, data security, or experience supporting
compliance frameworks
is a plus.
Strong communication skills — able to influence, mentor, and lead across diverse technical teams.
Hybrid –
This role is categorized as hybrid.
This means the successful candidate is expected to report to our Dublin office three times per week, at minimum [or other frequency dictated by the business].
Why Join Us?
This is more than an engineering role —it'san opportunity to help deliver reliable connected experiences customers depend on.
At GM,you'lljoin a team committed to cutting-edgetechnology, sustainability, and inclusive innovation.
With meaningful projects, a collaborative culture, and a global mission, your impact will be tangible and far-reaching—improving reliability across OnStar mobile apps, web experiences, in-vehicle services, and the systems behind them.
Ready to lead reliability at scale?
Join our SRE team in Dublin and help power trusted OnStar experiences for millions of customers.
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