Tata Consultancy Services is seeking a Major Incident Manager in Letterkenny. The role is hybrid with 3 days onsite per week, focusing on leading high-severity incidents and ensuring service continuity. Responsibilities include leading incident response, managing communications, and driving continuous improvement. Essential skills include ITIL expertise and proficiency with ITSM tools like ServiceNow. TCS offers competitive salary packages and benefits including health care and training resources.
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