Job Opportunity
We are seeking an experienced Property Claims Professional to join our specialist claims team. As a field-based role, you will support customers across Ireland through the full claim's lifecycle — from on-site assessment to resolution.
Key Responsibilities:
* Manage a portfolio of property claims from initiation to resolution, maintaining a customer-first approach.
* Conduct on-site assessments of loss/damage and compile accurate findings and reports.
* Communicate with customers and third parties in a clear and empathetic manner.
* Negotiate settlement outcomes aligned with regulatory, business, and customer service objectives.
* Deliver case decisions within designated authority levels and company processes.
* Handle enquiries efficiently, escalating as necessary to maintain service excellence.
* Support surge event management when required to ensure continued service delivery.
Requirements:
* CIP qualified.
* 3+ years' experience in property loss adjusting.
* Dip LA or working towards ACILA/ACII (desirable but not essential).
* Experience dealing with brokers and a diverse customer base.
* Strong negotiation and relationship-building skills.
* Excellent verbal and written communication.
* High attention to detail and well-developed analytical skills.
* Full clean driving licence (field-based role).