PartnerRe is a leading, privately owned, multi‑line global reinsurer with a reputation for financial stability, strength, and a commitment to rebuilding businesses and communities after risk events worldwide.
Our mission is to remain a financially stable and predictable partner, supporting clients with tailored solutions, delivering superior returns to our owner, providing rewarding opportunities for our people, and making a positive contribution to society. We live by our values of Integrity, Performance, Collaboration, Straightforward Communication, and Respect and Care.
PartnerRe’s global nature unites teams across locations and levels, forging connections that create a day‑to‑day experience where a supportive environment, a community of experts, and a real impact are part of everything we do.
* Grow in a supportive environment
* Connect with a community of experts
* Make an impact
About the position
PartnerRe is looking for a proactive and detail‑driven Underwriting & Claims Case Manager to join the Life & Health EMELA team in Dublin. In this role, you will coordinate and administer life and health reinsurance underwriting cases and claims, ensuring efficient underwriting decisions in line with PartnerRe’s high standards of service.
Key responsibilities
* Coordinate end‑to‑end management of underwriting cases and claims, from initial receipt through decision communication and documentation.
* Liaise closely with medical underwriters, claims managers, medical officers, and client managers to ensure accurate and timely processing of cases.
* Monitor case queues, service level agreements (SLAs), and turnaround times, ensuring adherence to PartnerRe’s quality and responsiveness standards.
* Communicate professionally with cedents (clients), requesting and clarifying necessary information to facilitate underwriting & claims decisions.
* Maintain accurate records and data within underwriting & claims systems.
* Contribute to the improvement of workflows, tools, and documentation within the Life & Health underwriting & claims function.
* Support data analytics and trend analysis for operational insights and performance reporting.
* Ensure compliance with internal guidelines, data privacy regulations, and relevant local regulatory requirements.
Qualifications
Technical skills/competencies
* Fluent in English and French (additional European languages is a plus).
* Advanced knowledge of Office tools (Word, Excel, PowerPoint, Teams) and a strong desire to learn internal tools.
* Knowledge of regulatory and operational frameworks in France, Ireland, or broader EMELA region is beneficial.
* Familiarity with medical terminology and life/health underwriting & claims processes is a plus.
Behavioural competencies
* Excellent organizational skills and ability to manage multitasks.
* Team player with excellent interpersonal and communication skills; able to work effectively across functions and geographies.
Work experience
* 3+ years’ experience in a life and/or health (re)insurance environment, ideally with underwriting / claims operations or case management.
* Prior experience in an insurance or international (re)insurance environment preferred.
Additional information
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PartnerRe provides a working environment in which diversity is valued, where all employees feel welcome, respected, and empowered to perform at their best. We invite you to learn more about D&I at PartnerRe.
PartnerRe is an equal opportunities employer.
Thank you,
PartnerRe Hiring Team
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