Role: International Student Advisory Assistant
Department: Global Engagement
Grade: 4 (£25,804 - £28,031)
Responsible to: International Student Advisory Manager
Campus: Belfast
Reference: 041446
(Permanent/Full-Time)
- ABOUT US -
We are a university with a national and international reputation for excellence, innovation and regional engagement, making a major contribution to the economic, social and cultural development of Northern Ireland.
Our core business activities are teaching and learning, widening access to education, research and innovation, and technology and knowledge transfer.
- THE ROLE -
The International Student Advisory Service (ISAS) plays a key role in enhancing the international student experience at Ulster University. The team provides expert advice and tailored support to international students, helps the University meet its compliance responsibilities under the Home Office student immigration regulations, and contributes to wider internationalisation and student mobility efforts. Working in close partnership with academic faculties, professional services, and student support teams, ISAS ensures that international students feel supported and that they receive expert and accurate advice from pre-arrival through to graduation. The International Student Advisory Assistant will provide essential administrative and pastoral support across a range of ISAS activities. This includes, but is not limited to, providing specialist visa and immigration guidance, coordinating student communications, and helping to deliver on-campus events. The postholder will contribute to a supportive, inclusive, and engaging environment, ensuring that both newly arrived and current international students experience a supportive, inclusive, and world-class student journey throughout their time at Ulster University.
- ABOUT YOU -
- A good standard of numeracy and literacy as demonstrated by qualifications at GCSE grade ‘C’ or higher (or equivalent) or by relevant work experience.
- Experience and proficiency in the use of Microsoft Office applications, including Outlook, Word, Excel, SharePoint, and PowerPoint, as well as digital systems and social media platforms.
- Experience of developing basic content for social media platforms to support communication and engagement initiatives.
- Experience in providing pastoral support to individuals from diverse communities and a variety of cultural, ethnic, or linguistic backgrounds.
- Experience in service support capacity, including the development and delivery of events, and maintaining related records.
Please find our employee benefits on our website.
Ulster University holds a Silver Athena SWAN award in recognition of our commitment to advancing Gender equality in higher education. You can read more about what this means on our University website. The University has a range of initiatives to support a family-friendly working environment, including flexible working.
The University is an equal opportunities employer and welcomes applicants from all sections of the community, particularly from those with disabilities. Appointment will be made on merit.