General Manager The General Manager (GM)holds full responsibility for the leadership, strategic direction, and operational performance of our client's company. The role ensures the safe, efficient, and commercially effective delivery of the company's services, while driving continuous improvement, health and safety compliance, and strong stakeholder engagement. The GM is the final authority on operational decisions and serves as the central point of leadership across all personnel, and associated functions within the terminal. A critical focus of the role is the achievement of financial targets, delivery of key performance indicators (KPIs), driving cost efficiencies, fostering innovation, and developing high-performing teams. Reporting Structure: All personnel report directly or indirectly to the General Manager, including: Supervisors Maintenance Team Leader Administration Functions The GM ensures alignment, accountability, and effective communication across all levels of the organisation. Key Responsibilities: Strategic Leadership & Business Management Develop and implement business strategies aligned with organisational objectives. Drive innovation in operational practices, systems, and service delivery. Identify growth opportunities, operational efficiencies, and cost-saving initiatives. Review and approve all major operational or business changes. Operational Authority & Oversight Act as the final decision-maker on all operational matters. Direct and coordinate all stevedoring and terminal activities to ensure safe, efficient, and productive operations. Oversee optimal utilisation of labour, equipment, and infrastructure. Act as the primary escalation point for operational issues, incidents, and stakeholder concerns. Financial Performance & Cost Management Deliver agreed financial results, including revenue, margin, and cost targets. Establish, monitor, and report on KPIs across all areas of the business. Drive a culture of cost control, efficiency, and commercial awareness. Approve expenditures, and make pricing decisions. Identify and implement cost efficiencies without compromising safety or service quality. Communication & Coordination Ensure consistent and effective communication across supervisors and team leaders. Monitor communication standards and take corrective action where failures occur. Ensure all unplanned events (e.g. delays, equipment failures, staffing issues, incidents) are escalated appropriately. Ensure clear designation and communication of out-of-hours contacts and deputising supervisors. Including oversight of evening and weekend operational notifications to relevant groups (e.g. Shipping and Operations). Health, Safety & Compliance Lead and enforce a strong safety culture with a focus on zero harm. Ensure compliance with all Health & Safety legislation and port regulations. Oversee incident management, reporting, and continuous improvement actions. People Leadership & Development Lead, motivate, and develop a high-performing workforce. Build leadership capability across supervisors and team leaders. Promote a culture of accountability, engagement, and continuous improvement. Oversee recruitment, succession planning, and training initiatives. Approve leave requests and ensure proper communication of staff availability. Stakeholder & Customer Engagement Maintain strong relationships with customers, agents, port authorities, and vendors. Ensure high levels of customer satisfaction and service delivery. Coordinate closely with subsidiary and associated companies where required. Governance & Administration Establish, review, and enforce operational policies and procedures. Improve administrative systems and reporting processes. Ensure compliance and consistency across all departments. Key Skills & Experience Significant senior management experience in stevedoring, port operations, logistics, or a related sector. Strong commercial acumen with a proven track record of delivering financial results. Demonstrated ability to drive KPIs, cost efficiencies, and operational improvements. Experience in leading change and implementing innovative solutions. In-depth knowledge of Health & Safety regulations in an industrial environment. Excellent leadership, communication, and stakeholder management skills. Personal Attributes Decisive and results-driven leader. Strong commercial and financial focus. Innovative and solution-oriented. Committed to people development and team success. Highly organised, adaptable, and resilient in a dynamic environment. For more information, please apply through the link provided for the attention of Mary OSullivan or call Osborne Recruitment on. If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set please attach your CV via the link provided. Please submit your updated CV in Word Format. If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.Osborne are proud to be an Equal Opportunity Employer. #INDOSB1 #INDMOSULL