POSITION TITLE: IT Systems Administrator DEPARTMENTInformation Technology REPORTING TO: Site Director POSITION OVERVIEW: The IT Systems Administrator is solely responsible for overseeing all IT operations at our clients healthcare manufacturing facility, including systems, infrastructure, applications, business intelligence solutions, and service provider management whilst providing technical support to ensure operational excellence.
Compliance with ISO 13485: Steripack Ireland adherence to ISO 13485 standard, including the responsibility for maintaining and improving the quality management system.
All employees shall contribute to this aspect where reasonable and depending on the scope of the position responsibilities.
Documentation and Record Keeping: The creation, maintenance, and management of quality-related documents and records is an aspect of all employees.
Adherence to document best practices as described in internal procedures are critical towards adherence to ISO 13485 standard.
Effective communication with other departments, management, and regulatory authorities regarding quality issues and compliance with ISO 13485 is an aspect where reasonable and depending on the scope of the position responsibilities.
KEY RESPONSIBILITIES: Involved in the day to day operations of the IT function, including but not limited to: Manage and maintain all IT systems, infrastructure, servers (physical and virtual), and network components Implement and monitor robust backup solutions ensuring business continuity and disaster recovery Develop, modify and maintain Power BI dashboards for business intelligence reporting and data analytics Administer and customise ERP system, ensuring alignment with business requirements Perform business analysis to identify process improvements and technology solutions Lead change management processes in accordance with medical device/pharmaceutical regulations Manage IT service providers (internet connectivity, printing services, mobile phones, telecommunications)Configure and maintain Wi Fi networks throughout the facility Provide Tier 1 technical support to end-users and conduct new employee IT onboarding Document and maintain IT policies, procedures and system configurations Implement cybersecurity measures and ensure compliance with regulatory requirements Support manufacturing systems and shop floor technology integration Conduct regular system audits and performance optimisations QUALIFICATIONS, KNOWLEDGE and SKILLS, Degree in Computer Science, Information Technology or related field Strong knowledge of server administration, virtualisation technologies, and network infrastructure Expertise in Power BI or similar business intelligence platforms Proficiency in ERP systems administration and customisation Understanding of change management protocols in regulated environments Knowledge of IT security best practices and regulatory compliance in healthcare manufacturing Familiarity with ISO 13485 and Gx P requirements for IT systems Business analysis skills with ability to translate business needs into technical solutions RELEVENT EXPERENCE: Minimum 5 years' experience in IT systems administration Proven experience in manufacturing environments, particularly medical device or pharmaceutical Experience managing IT infrastructure in regulated industries Demonstrated expertise with ERP systems implementation and maintenance Experience with change management processes and documentation PERSON SPECIFICATION AND CORE COMPETENCIES: Strong problem-solving abilities with a methodical and analytical approach Excellent communication skills with ability to explain technical concepts to non-technical staff Self-motivated with ability to work independently and manage multiple priorities Detail-oriented with strong documentation skills Adaptable to changing technology landscapes and business requirements Proactive in identifying and addressing potential system issues Proficient in technical support and user training Committed to continuous improvement and professional development Team player with strong work ethic Seniority level Mid-Senior level Employment type Full-time Job function Administrative Industries IT Services and IT Consulting and IT System Operations and Maintenance