ABOUT US
At Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day.
We will celebrate your successes, appreciate your strengths, and offer an environment where each of us can truly be ourselves.
We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement.
Come for a JOB, stay for a CAREER.
Front Office Manager Overview
The Front Office Manager is responsible for overseeing the Front Office by effectively leading and motivating associates, maintaining departmental training and development and strict adherence to all Waterford Hotel Group guest service standards.
The right candidate will be detail oriented with excellent organizational skills, have the ability to make quick decisions, and problem-solve to achieve guest satisfaction while ensuring compliance with policy and financial standards.
Schedule
2pm - 11pm; Tuesday - Saturday.
This is not a Monday-through-Friday job; it requires a flexible schedule that includes weekends, holidays, and nights.
Job Requirements
Ideal candidate must have at least 2-3 years of Hotel Front Desk Supervisor experience.
Detail oriented with emphasis on continuous process improvement.
Ability to work independently within a framework.
Must be able to pass a thorough background check and be drug free.
Benefits
Health Insurance is available on the first of the month after hire!
We value the health and wellness of you and your family.
Full-time associates can enroll in medical, dental and vision coverage and part-time associates averaging 17.5 hours a week can enroll in dental and vision coverage.
Everyone's needs are different and there is something for everyone with many supplemental insurances to choose from.
Full-time associates receive paid time off within the first 90 days of employment.
We also offer paid holidays for eligible associates.
If you stay with us for five years or more, enjoy paid days off for your Birthday and Employment Anniversary.
On Demand Pay – get your pay when you need it 24/7.
Pet Insurance – coverage for the whole family and discounted options for associates.
401k Plan – start planning for your future.
Hotel discounts – one of the biggest industry perks.
Shoes for Crew subsidy – associates eligible.
Equal Employment Opportunity
EOE/M/F/D/V
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