Job Purpose
The People Operations Specialist plays a key role in supporting and improving the full employee lifecycle, including onboarding, performance management, payroll coordination, HR systems, compliance, and reporting. The role ensures consistent, data-driven HR operations aligned with company goals, supporting both employees and managers in creating an efficient, policy-compliant, and people-focused workplace. This role also contributes to culture, engagement, and continuous improvement projects, strengthening HR's impact on organisational success.
Key Responsibilities
Employee Lifecycle & People Processes
* Own onboarding and offboarding processes for all employees, ensuring documentation, systems access, and payroll updates are completed accurately and on time.
* Coordinate and track employee milestones such as probation reviews, performance check-ins, and contract changes.
* Manage and process various types of leave, including maternity, parental, and force majeure, ensuring compliance with internal policies and statutory requirements.
* Provide coaching and support to managers on performance management, absence management, and employee wellbeing.
HR Systems, Data & Reporting
* Maintain and update internal HR databases and personnel files, ensuring data accuracy and GDPR compliance.
* Act as the point person for the Timepoint system, processing leave requests and attendance records.
* Support HR systems implementation and optimisation projects.
* Develop HR dashboards and analytics, providing insights into workforce trends such as headcount, turnover, leave, and absenteeism.
* Use HR data to inform decision-making, highlight risks, and track progress on people initiatives.
Payroll & Compensation Support
* Coordinate with the finance team to ensure accurate payroll inputs and employee data (e.g., starters, leavers, pay changes, overtime).
* Review monthly payroll data for accuracy and completeness.
* Assist in periodic benchmarking of compensation and benefits to support competitiveness in the market.
Employee Experience, Engagement & DEI
* Respond to queries from managers and employees, providing guidance on HR processes, benefits, and policies.
* Manage employee documentation requests such as confirmation of employment letters, visa support letters, and other official documents.
* Support the planning and delivery of engagement initiatives, wellbeing programs, and internal communications.
* Coordinate employee feedback surveys, analyse results, and present recommendations to improve culture and engagement.
* Act as an ambassador for company culture, ensuring HR processes reinforce organisational values.
Compliance, Risk & Policy
* Ensure all people processes align with Irish employment legislation and internal HR policies.
* Act as a point of contact for audits and compliance checks, ensuring all HR records and documentation are accurate and up to date.
* Take notes in formal HR processes (e.g., disciplinary, grievance, or investigation meetings) while maintaining strict confidentiality.
* Contribute to drafting and reviewing HR policies, ensuring they remain current with employment legislation and best practice.
* Provide proactive updates to managers on upcoming changes in employment law or compliance requirements.
Strategic Projects & Process Improvement
* Support the Head of HR in delivering cross-functional HR projects related to performance, talent acquisition, engagement, DEI, and organisational development.
* Continuously seek opportunities to automate, streamline, and improve HR processes.
* Contribute to talent mapping exercises, identifying succession planning and skills gaps.
* Play a key role in HRIS implementation, benefits reviews, or EVP refresh projects.
Requirements
* Master's degree in HR or a related field.
* 1–2 years of experience in a similar HR or People Operations role.
* Knowledge of Irish employment law and HR operations best practices.
* Strong data management and reporting skills; experience using HRIS or payroll systems is preferred.
* Excellent communication and interpersonal skills with the ability to influence stakeholders.
* Detail-oriented, process-driven, and proactive.
Desirable
* Experience working with HR tools such as Timepoint or similar.
* Familiarity with payroll processes and employee benefits administration.
* Interest in HR analytics, employee engagement, or process automation.
Package & Benefits
* Full-time contract (39 hours per week)
* Pension contribution
* Good working environment
* Progressive company
* Options for internal progression
* Be part of a supportive team and company ethos
Job Types: Full-time, Permanent
Pay: €35,000.00 per year
Work authorisation:
* Ireland (required)
Work Location: In person