As a Support Engineer (Software Development & Infrastructure), you will play a pivotal role within the client’s support team, contributing to the development of innovative solutions. Joining a team of like-minded professionals, you will thrive in a fast-paced and fulfilling environment.
Our client is a dynamic and innovative software company that excels in providing cutting-edge platforms across various gaming industries. Their collaborative approach with clients, coupled with a commitment to innovation, has resulted in a continuously expanding portfolio of satisfied clients globally.
* Product Configuration & Support:
o Collaborate with the support team to develop innovative solutions.
o Coordinate with cross-functional teams to enhance offerings for clients.
o Troubleshoot systems and application issues, offering comprehensive analysis and solutions.
o Propose improvements and contribute to best practices through product review.
o Set up, configure, and customize existing and new systems.
* Infrastructure & Operation Support:
o Provide technical guidance and support in product infrastructure and network management.
o Engage in DevOps responsibilities.
* Monitoring:
o Maintain high-performance OLTP systems capable of handling millions of transactions daily.
o Configure monitoring systems for optimized performance analysis.
o Perform JVM tuning and infrastructure optimization tasks.
o Collaborate with development teams to optimize Java application performance aligned with infrastructure requirements.
* Deployment & CI/CD:
o Provide technical guidance in Java application deployment processes.
o Deploy applications effectively while supporting product deployment activities.
Key Requirements: We are seeking candidates with a minimum of 3 years of hands-on experience, demonstrating expertise in:
* Software Development with Support Experience or Infrastructure/Operation Management with Support Experience.
* Monitoring JVM performance, including garbage collection, memory management, and thread handling.
* Familiarity with cloud services such as AWS, Azure, or Google Cloud.
* Solid understanding of relational databases (MSSQL Server or similar) and SQL queries, Linux environment administration, containerization technologies like Kubernetes, and network architectures.
Desired Experience:
* Proficiency in implementing and managing CI/CD tools.
* Knowledge of cybersecurity principles and best practices.
Personal Skills and Traits:
* Open-minded, easy-going, humble, and hardworking.
* Possess strong collaboration skills with a passion for standards and best practices.
* Focused on solutions, actively sharing knowledge, and learning new techniques.
* Structured with good attention to detail.
* Creative individuals who take initiative.
If you are interested, please apply, or email darragh@redchair.ie
Apply for this job
You can apply for this job via the application form below.
Name *
Phone number *
Email address *
Upload your CV * Max. file size: 5 MB.
Any comments?
Privacy Consent *
I consent to you collecting my details above. *
This form collects your details above so we can contact you back in relation to your application. Please see our privacy policy for more information.
#J-18808-Ljbffr